Information Collection
We collect information that you provide directly to us when contacting our helpline, including your name, contact information, account details, and details about your support issue. We may also automatically collect certain technical information when you use our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our support services
- Respond to your inquiries and resolve technical issues
- Send you technical notices, updates, and support messages
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:
- With your explicit consent
- To trusted third parties who assist us in operating our website and providing services, as long as those parties agree to keep this information confidential
- When required by law or to respond to legal process
- To protect the rights, property, or safety of our company, our customers, or others
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
Contact Us About Privacy
If you have questions or comments about this privacy policy, you may contact our Data Protection Officer at privacy@24x7helplinecenter.com or by mail at:
24/7 Helpline Center
Data Protection Officer
123 Support Street, Suite 500
San Francisco, CA 94107